NCRD COVID-19 Response

April 22, 2020

CHN State of Local Emergency Declared

The North Coast Regional District (NCRD), in coordination with its municipal and Haida partners, are acting to reduce the potential impact of COVID-19 in our communities. On Monday, March 23rd, the Council of the Haida Nation, Skidegate Band Council and the Old Massett Village Council declared a local State of Emergency on Haida Gwaii. The NCRD’s Emergency Operations Centre is fully activated and gives these key personnel greater flexibility to access resources and respond efficiently to emergent circumstances.

The NCRD is also strongly urging residents to do their part to limit the potential impacts of the COVID-19 pandemic.

We continue to work with public health officials and multiple partners on the COVID-19 response. "This declaration will give us powers to respond to the COVID-19 outbreak. Our focus right now is working together with communities in a coordinated effort to ensure the safety of all of our residents." said NCRD Chair Barry Pages. “Declaring a local state of emergency allows us to take additional measures to ensure we have the resources needed to maintain essential services and meet the demands of other agencies, including the health authorities and emergency responders."

The NCRD’s services have been reduced to essential service levels to reduce overall exposure opportunities for staff and the public. Crews are working to continue service provision and all necessary precautions are being taken to limit social contact in our workplaces and with the public. Listed below are current impacts to services.

The NCRD administration office, recreation facilities and programs, and public access to landfill and recycling services are closed until further notice. Until further notice, the NCRD’s operations is moving to essential service provision.

The following services will continue:

  • Emergency services – including fire and policing;
  • Residential garbage pick-up;
  • Mainland recycling drop-off; and
  • Emergency water repairs.
  • Non-essential operations will not be available until further notice.

If necessary, further local orders may be established to protect public health under the guidance of emergency personnel and health care professionals. These orders are issued on a temporary basis. In 7 days there will be a mandatory review process to determine whether they must continue.

We appreciate there is a lot of information circulating at this time, and not all of it is coming from verified sources. All updates from the North Coast Regional District will be included on the website.

Additional details on public health measures, essential services and supports for business and residents may be found here!

NCRD Essential Service Provisions

The North Coast Regional District (NCRD) is engaged in planning activities to be proactive in minimizing health and safety risk, as well as managing and mitigating any potential COVID-19 impacts in our facilities and operations as well as to the services we deliver. The NCRD has activated its Emergency Operations Centre at a Level 1 to coordinate response planning between agencies and communities.

Effective immediately we will still be available by email and by phone but are closing all of our staffed facilities to the public until further notice. All service requests will be made by appointment only. This applies to our main office, regional recycling depot, the Haida Gwaii landfill, the Queen Charlotte Recycle Depot and the Haida Gwaii Recreation office. Haida Gwaii transfer stations will remain open and residential garbage collection will continue as regularly scheduled. Staff will be available by email and phone to assist you.

Residential recycle collection bins in Port Clements, Tlell, Sandspit, Masset, Old Massett and Skidegate will be closed until further notice. Residents are encouraged to hold on to their recyclable materials until further notice, however, the Haida Gwaii landfill remains open by appointment only to serve the urgent needs of residents.

We believe the office closure is part of our obligations to protect the health and well-being of our employees, the community and members of the public. We apologize for the inconveniences this may cause as we adapt to an evolving situation.

Staff will continue monitoring the COVID-19 situation, undertake proactive measures, and continue to liaise with other agencies, organizations, and communities.

Main Office: (250) 624-2002;
Regional Recycling: (250) 624-2455;
Haida Gwaii Landfill: (888) 557-9339;
Haida Gwaii Recreation Office: (250) 626-5652;

If you have any questions about COVID-19, please refer to:

Northern Health (
HealthLink BC (
BC Centre for Disease Control ( Or follow @CDCofBC on Twitter
Health Canada (
World Health Organization (

If you think you may have come into contact with COVID-19 of are showing symptoms, please do not go to your healthcare provider; instead call 8-1-1 for advice or see COVID-19 Online Clinic and Information Line to help answer questions and concerns from Northern B.C. residents. The NH COVID-19 Online Clinic and Information Line can be reached at 1-844-645-7811.

To sign up for ePACT emergency alerts related to Haida Gwaii visit: Sign up for ePACT Haida Gwaii


Regional Letter Regarding Travel Restrictions

Canada’s COVID-19 Economic Response Plan

COVID-19 Provincial Supports - Updated April 14, 2020

NEWS RELEASE - Property Assessment Appeal Board Extension Board's Appeal Deadline

B.C. Business COVID-19 Support Service

Ministry of Forests, Lands, Natural Resource Operations and Rural Development - Category 2, Category 3, Resource Open Management Fires to be Prohibited

Fire Bans and Restrictions

Handwashing with Soap and Water

BC Temporary Rental Supplement (BC-TRS) Program (Providing up to $500 a month to help renters and landlords during the COVID-19 pandemic)

Safe Seniors, Strong Communities

COVID-19 Pandemic – Be Prepared, Be Well: How to care for yourself and others

COVID-19: Local Government & First Nations Frequently Asked Questions

How To Isolate at Home when you have COVID-19

Northern Health Coronavirus Information (COVID-19)

Health Emergency Management BC - Use of Non-Medical Masks

Province of BC Recreation Order

COVID-19: Interim Communicable Disease Control Guidelines for Industrial Camps

COVID-19 Provincial Support and Information

COVID-19 Guidance to Retail Food and Grocery Stores

Information Bulletin - Guidance to Retail Food and Grocery Stores Operating During COVID-19

Mental Health and Anxiety: Bounce Back BC and Anxiety Canada

COVID-19 BC Support App and Self-Assessment Tool

How to Self-Isolate for those who have COVID-19 or Respiratory Symptoms

Self-isolation Guide for Caregivers and Household Members of those with COVID-19

A Joint Alberta-British Columbia Statement on Long Weekend Travel

Minister James Statement on March Labour Force Survey

Parliamentary Secretary’s Statement on Safe Spaces for People Leaving Violence

If you or someone you know is experiencing violence or abuse, please contact VictimLinkBC at 1 800 563-0808 or by email at:

Timely information about schools, programs and educational services, including regularly updated frequently asked questions in multiple languages, is available at:

For the provincial health officer's orders, notices and guidance, visit:

For non-health related information, including financial, child care and education supports, travel, transportation and essential service information, visit:\covid19
Or call 1 888 COVID19 (1 888 268-4319) between 7:30 a.m. and 8 p.m., seven days a week.

For the latest videos and livestreaming of COVID-19 media availabilities, visit:
On Facebook: 
On Twitter: 
On YouTube:

For workers and employers who need help understanding the law and their rights, have workplace heath and safety questions or who need help with claims, call:
Employment Standards Branch: 1 833 236-3700
For health and safety assistance: 1 888 621-7233 (1 888 621-SAFE)
For workers and claims: 1 888 967-5377 (1 888 WORKERS)